The Best Anti-Aging Products, The Best Customer Service, Always Free Shipping

JOY! Frequently Asked Questions

Have some questions? Why not take a look at some of the most frequently asked questions below to see if we have your answer.

Topics

Most popular questions

  • I have Sensitive Skin, Can I use the JOY! Products?
  • I have Sensitive Skin, Can I use the JOY! Products?

    99% of the women who were a part of the sensitive skin studies said JOY! products worked great from them. If you know that you have very sensitive skin, I recommend that you apply a little to your wrist or behind your knee before putting any on your face to make sure you don’t have a reaction.

    To view product ingredients simply visit the JOY! Store, scroll to your desired product, and click the tab for ingredients and how to use them

  • Which Products should I try first?
  • Can I wear foundation with JOY! products?
  • What is the cost of Shipping?
  • Will JOY! Products help with my rosacea?
  • How do I cover up the dark circles under my eyes?
  • How do I cover up the dark circles under my eyes?

    A quick word about dark circles. A lot of us have them, and many of us are concerned about them.

    The first step to restoring the youthful look is to try to figure out what is causing the dark circles. So before you start trying to hide your dark circles, try to find out what’s causing them. Consult your physician. They might be caused by diet, allergies — all kinds of things.

    But if you do want to hide them, don’t use concealer. You end up taking away the dark circles but adding texture.

    I would use JOY! Magic Bullet Age Reversing Eye Cream nightly. And during the day use a very light foundation.

  • Do you auto-ship products or offer any subscriptions?
  • Do you auto-ship products or offer any subscriptions?

    NO.

    We do not auto-ship, and we do not offer any subscriptions.

    If you want JOY! products, just come to the JOY! Store and order them.

    You will only receive what you intentionally ordered, with Free Standard Shipping.

  • Is JOY! sold in any retail stores?
  • Is JOY! sold in any retail stores?

    JOY! is not sold in any retail stores. We are an ecommerce business, and our products are only available online in the JOY! Store.

    Visitors who visit one of the several 5 Star Resorts in Scottsdale, Arizona may purchase JOY! at the Resort Store at an premium price.

    If you’re concerned about buying cosmetics online, read on...

    First, we have an incredible policy: We stand by our products 100%, and if you are not completely satisfied with your order, we will give you a full refund minus shipping.

    Second, we have wonderful demo videos. If you go to the JOY! Store and watch the videos and read about the ingredients and how the products are made...

    You can be sure that what you see is what you get.

    If you have any questions, please reach out to use by email, on-site chat or phone.

  • Are your products animal tested, or do they contain any harmful ingredients?
  • Are your products animal tested, or do they contain any harmful ingredients?

    We guarantee that none of our products or any of the ingredients in our products have been animal tested.

    Our products are gluten free and we use no GMO ingredients. They also contain no phthalaytes, parabens, binders, emulsifiers or added ingredients.

    We are very proud of the quality of our products, and you can know that we take the greatest care in their manufacturing.

    If you have any questions at all, just reach out to us by email, on-site chat, or phone and we’ll back up what we say!

*Results may vary from person to person.